Failures due to snow and ice: When’s your money back?

Berlin / Kempten – When ice and snow limit operations at train stations and airports, many travelers are waiting for it. Because often such a onset of winter has a number of cancellations and delays of trains and flights.

 

Image: Woman with cap and knit sweater in the snow 

Therefore, affected passengers should check whether they are entitled to compensation under the EU passenger rights legislation. The most important questions and answers at a glance:

What rights do railway customers have?

How much money train customers get back depends on the extent of their delay. If trains fail without replacement, those affected will receive a full refund of the ticket price. If a train is considerably delayed or if passengers with a substitute connection arrive late after a breakdown, the train must refund part of the ticket price.

25 percent of the fare is available from 60 minutes late, 50 percent from 120 minutes. Decisive for the calculation is the arrival time at the destination, not the departure time at the entry point. Travelers can apply for the reimbursement in the Bahn travel centers, in DB agencies and on the Internet using the passenger rights form. The argument that a storm is force majeure and that Deutsche Bahn and other providers do not have to pay does not apply. This was decided by the European Court of Justice (ECJ, case C-509/11).

What rights do passengers have?

If a flight has been delayed by at least three hours or if it has been canceled, passengers are entitled to compensation according to the EU passenger rights regulation – depending on the route, this is 250, 400 or 600 euros. However, this right to compensation does not apply if “exceptional circumstances” such as a severe storm have led to the flight cancellation. “The EU passenger rights regulation is always based on the burden of proof of exceptional circumstances by the airline,” explains the travel lawyer Prof. Ernst Führich.

If the airline was not sufficiently prepared for a foreseeable weather, the customer has a claim for compensation, says the expert. For example, if the company did not have enough de-icing fluid in stock, that would be attributable to the airline. “However, it is disputed in the courts whether a lack of snow removal can be attributed to the airline or this is the task of the operator of the airport,” explains Führich.

After a delay or a flight failure, sufferers should first contact the airline. If no satisfactory answer, Führich recommends a complaint with the arbitration body for public transport, SOEP. For airlines from Germany, there is also the Arbitration Board for Air Traffic at the Federal Department of Justice.

The bodies check for free whether the customer has a refund claim. The result is not binding. “If the airline does not want to pay, even though the arbitration board has established a claim, we recommend going to the lawyer,” says Führich.

 

 

News Question of the Week: Buy Bitcoins – Does It Make Sense?

News Question of the Week: Buy Bitcoins – Does It Make Sense?

finanzen.de News always well informed

Friday, 26.05.17 , written by Annabell Meyer Bitcoins are currently on everyone’s lips. Because the Internet currency has gone through a rapid rise this week alone. For our editors the reason, the virtual money once more to get to the bottom. We’ve collected what Bitcoins are all about and how to get

Bitcoins kaufen: Wie sinnvoll ist das noch?

The value of bitcoins is currently rising rapidly

Bitcoins are currently enjoying a special high and the hype surrounding the digital currency is huge. While the virtual monetary units at the beginning of the year were still worth less than 1,000 euros, the price for a single Bitcoin is now around 2,210 euros or more than 2,470 dollars. Within the last month alone, the value of bitcoins has increased by about $ 1,000 .

Meanwhile, Japan has recognized digital money as an official form of payment and the US Securities and Exchange Commission is apparently on the verge of introducing a Bitcoin-based index fund . Both should be part of the fact that the Bitcoin course is currently going through the roof. But despite the current positive development, bitcoins are also threatening investors.

Update August 10, 2018: Even after the split in Bitcoins and Bitcoins Cash, the price is at record levels. Interested parties should not be blinded by it. The cryptocurrency is subject to strong price fluctuations and generally vulnerable to hacker attacks. If you are looking for a certain degree of security when investing your money, you should consider stock funds better. The returns on investment are shown by the investment comparison calculator.

What are Bitcoins?

Put simply, bitcoins are virtual money. The first bitcoins were already created at the beginning of 2009. At that time, they were introduced in response to the global financial crisis. The basic idea of ​​the digital currency is to find a means of payment that is independent of banks and governments . Unlike the euro or the dollar, the value of bitcoins is not linked to other currencies and their price performance, but merely depends on supply and demand. The number of available bitcoins is limited by a mathematical formula. This means that at a certain point in time no new bitcoins can be generated anymore, which should drive demand even higher.

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How can users buy bitcoins?

Interested parties can either buy bitcoins by exchanging them online for real money via special exchanges, or even create or “mine” them on their own computer. Bitcoins are generated by solving highly complex mathematical equations . For this, however, users need a particularly powerful computer. The created or acquired Bitcoins are then available in a database, to which customers have access via an individual security code.

In order to use Bitcoins, customers need to download a specific piece of software, with which the virtual money flows into a digital wallet. From this, products in various online shops can ultimately be paid for virtually. In “real” local trading, only a handful of businesses accept the digital currency.

What are the risks of Bitcoins?

Like real money, bitcoins can also be stolen, because the corresponding databases can be taken due to security gaps. One of the main criticisms of the Internet currency is that it is often used for criminal activity . Thus, the payment methods for bitcoins are hardly comprehensible. For many criminals reason enough to use bitcoins in the so-called Darknet for the acquisition of illegal goods such as weapons or drugs.

Financial experts also warn against strong fluctuations in the Bitcoin price. So it was at the beginning of the year still under 800 euros and has now rocketed. However, he can crash again just as rapidly, emphasizes, for example, the market research institute Sentix. The Bundesbank describes the trade in bitcoins as pure speculation business , with the utmost caution is required. For a security investors have when buying Bitcoins rather not. Therefore, you should not rely solely on the current high price, but think carefully about their investment. Investors who are not sure about Bitcoins or who are not just looking for quick money should look for an investment that promises long term success and provides a little more security.

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** Further information on official fuel consumption and official CO2 emissions of new passenger cars can be found in the ‘Guide to Fuel Consumption, CO2 Emissions and Electricity Consumption of New Passenger Cars’, which is available at all outlets and at Deutsche Automobil Treuhand GmbH at www .dat.de is available free of charge.

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    Loan from billionaire Kuehne: 17 million for HSV

    17 million euros from a billionaire for HSV: Klaus-Michael Kuehne

    The HSV gets the third cash injection of Klaus-Michael Kuehne. The billionaire is 17 million euros. The money will be charged at a club participation Bold. Previously, the question arises: How much is the HSV really worth it?

    F or Dietmar Beiersdorfer it was the start of the summer shopping. When the Hamburger SV center agreed last week with billionaire Klaus-Michael Kuehne a was repeatedly lending business, finally began to move into Hamburg personnel carousel. 17 million euros, the Hamburg-born shipowner its highly indebted Favorite team available. That gave the HSV announced on Monday. It is the third cash injection Bold after 2010 (mainly Westermann) and 2012 (van der Vaart).
    However, it is still unclear how a subsequent participation Bold should look at the club. The talks with him were so complicated because the intended sale of shares in the HSV football AG is only possible if auditors have created its value opinion on the newly founded AG. It is about how much the HSV is worth. And not only that soon abbezahlte stadium with museum and restaurant, the pros and the resulting campus but also intangibles such as the club emblem “hash.

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    An exact time frame for the calculation does not currently exist; is heard that the opinion could be created by the end of September. As an example were the proponents of outsourcing in the months before the meeting ever EUR 100 million as the value of AG. Bold million as loans is to be transferred to the valuation in a participation model. do you research? They correspond to 20 percent of the shares in HSV AG. However, insiders expect a higher valuation. For comparison: At Bayern, the insurer Allianz acquired 8.33 percent stake for about 110 million euros.
    CEO Beiersdorfer hopes that after the valuation other donors to partner with HSV. Still, there have been no serious talks with potential buyers, says the chairman of the AG, Karl Gernandt. Despite the need to reduce debt and strengthen the team, you want to rush things at HSV. (Frank Heike)